Years of Warnings, No Clear Safety Net: What Happens When a Solar Provider Fails?
Over the last few months I have been trying to answer what should be a fairly simple question. What actually happens to the consumer when a company behind a long-term domestic solar or battery arrangement fails? Who owns the equipment? Who maintains it? Who can demand money from the homeowner? What happens if the homeowner wants to sell or remortgage? What happens if the original contract cannot be found? What happens if rights are sold to another company? And most importantly of all: Who is actually responsible for protecting the consumer? The more information I have obtained, the clearer one thing has become. There is no simple answer. What I have found instead is a fragmented system, spread across different regulators, government departments, insolvency rules, consumer law, property law and contractual arrangements. And the worrying part is that many of these problems are not new. THE WARNING SIGNS WERE THERE YEARS AGO Two separate internal reviews by the Department for Business and...